Our Service Areas
Melbourne
We offer a wide range of supports to help people live safely and independently at home.
Our services include:
- Personal care assistance
- Home maintenance and cleaning
- Community participation
- Transport
- Respite
- Tailored disability supports.
We also provide wellbeing support and flexible in - home - care designed to meet the individual needs and preferences of each client
Supporting Melbourne’s Proud Italian Community!
Melbourne is home to one of Australia’s most vibrant and long - standing Italian communities - one that is built on strong family values, rich traditions, and a deep sense of connection. At New Care Services, we understand the importance of language, culture and familiar customs are when it comes to providing personal care.
That’s why we are proud to offer specialised care services for the Italian community, delivered by Italian - speaking carers, nurses, and healthcare professionals who understand not just the language - but the culture, warmth, and family spirit that define Italian life.
We are committed to honouring the heritage of Melbourne’s Italian community - providing care that blends professional excellence with cultural understanding and heartfelt compassion.
Bendigo
In Bendigo, we offer many of the same home - based aged care and NDIS supports as we do in Melbourne.
Our aged - care services include:
- Help with daily living activities (ADLs)
- Home nursing
- Allied health support
- Domestic assistance and home maintenance.
Our NDIS supports across the entirety of Bendigo and surrounding areas include:
- Disability supports
- Transport assistance
- Community participation and programs
- Personal Care
Our mission in Bendigo, as elsewhere, is to help clients remain independent in their homes while receiving compassionate and culturally sensitive support, thereby enabling individuals to feel comfortable and supported.
Shepparton
Our Shepparton team provides both aged - care and NDIS supports through our local office.
Like our other areas, we provide supports including:
- Help with daily living (ADLs)
- Home nursing
- Allied health support
- Domestic assistance
- Disability supports
- Transport assistance
- community participation and programs
- In - home personal care services
We are committed to servicing the Indigenous Community!
We have made a commitment to providing culturally sensitive aged - care and disability services for Aboriginal and Torres Strait Islander people located in Shepparton and surrounding areas and all of Australia.
We tailor our Support at Home Services to meet the unique needs of Indigenous participants. This is reinforced by our commitment to reconciliation, respect, and culturally safe care environments.
Our Shepparton team emphasises a very personalised case management approach. In particular, we engage directly with our clients to understand their care needs, cultural background, and community ties, and co - design the support they receive.
We aim to offer a fee structure that is transparent and affordable for all communities, helping reduce the financial barriers for everyone.
In summary, we aim to make aged - care and disability supports not only accessible, but delivered in a way that respects Indigenous culture, fosters trust, and supports aging in place.
Perth, WA
In Perth, New Care Services is registered under the Support at Home Program!
Our Services include:
- Help with daily living (ADLs)
- Home nursing
- Allied health support
- Domestic assistance
- Disability supports
- Transport assistance
- community participation and programs
- In - home personal care services
All services are provided with the intention of helping clients live safely and independently at home.
As a not - for - profit provider, they emphasise culturally sensitive and affordable care, adhering to national aged - care quality standards. This reflects our broader mission to deliver flexible, community - focused support across all regions.
Northern Queensland & NSW
We are registered under both the Support at Home Program and DVA community nursing services, enabling us to deliver comprehensive aged - care and veteran - focused supports.
We offer services such as:
- Personal Care
- Domestic assistance
- Transport
- Respite
- Home modifications
- Mobility aids and other assistive equipment
- Clinical nursing for eligible DVA clients
As a not - for - profit organisation, we prioritise accessibility, affordability, and culturally respectful care. Our NDIS registration further allows us to provide tailored disability supports.
This integrated approach ensures that older Australians, people with disability, and veterans in Northern Queensland can receive flexible, in - home care designed to promote independence and well - being.
