About Us

About Us

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The Founders of New Care Services have over 20 years of experience between them in the delivery of services in the aged care and disability sectors. We established New Care Services as a Not for Profit and community focussed organisation as we strongly believe and are committed to the principle of care before profit. We aim to make a positive impact on the way aged and disability services are delivered.


With strong Italian and Migrant backgrounds the Founders believe that many members of our diverse community are not getting the services that they want and deserve. New Care Services will always strive to meet those needs. 

New Care Services core services include providing Activities for Daily Living (ADL) assistance, Home Nursing, Allied Health Procedures and Home Domestic Assistance and Maintenance. New Care Services works with people with a range of mobility disability and medical conditions. Our aim is always to assist people to maintain their independence in the comfort of their own homes and in the community at a reasonable cost.

New Care Services primarily operates in the Northern, Eastern and Western suburbs of Melbourne and in the City of Greater Bendigo.

Our Mission

To provide the best home based aged care and disability services that meets our clients needs, wants and aspirations at a reasonable cost.

We Believe in

Care Professional You Can Trust

Your wellbeing and safety is our number 1 priority.

  • Background Check
    All of our Carers undergo national police checks and reference checks from previous employers and working with Children checks where applicable.


  • Caregiver Certification
    Our Carers are certified with Certificate III or above in Aged and Disability Care.


  • CPR Certification
    Every one of our Carers will need to provide current documentation of CPR certification.


  • In-Person Interview
    We screen for personality, competency and scenario-based behaviour in thorough face-to-face interviews.


  • Onboarding
    Each Carer attends detailed onboarding sessions to ensure quality care and conduct.

Our Sites

Melbourne

New Care Services offers home care and NDIS support services across the entirety of Melbourne. While we cater to all communities, we dedicate inclusivity through our tailored services for the Italian - speaking community. Understanding the importance of cultural connection and linguistic comfort, New Care Services ensures that participants within the Italian community receive specialised care and assistance, fostering a sense of belonging and understanding throughout their support network.

Bendigo

New Care Services offers comprehensive home care and NDIS support services across the entirety of Bendigo. With a commitment to excellence and compassion, new Care Services provide tailored care solutions that prioritise the well - being and independence of each individual. Whether it's in - home support, allied health services, or respite care, New Care Services ensures that residents of Bendigo receive the highest standard of care, empowering them to live fulfilling lives with dignity and respect.

Shepparton

New Care Services stands as a pillar of support for the general population of Shepparton, offering comprehensive home care and NDIS support services to meet diverse needs. New Care Services operates with a dedicated focus on the Indigenous community. Understanding the unique cultural and social dynamics within the Indigenous community, New Care Services provides tailored care that respects traditions and values. By prioritising cultural sensitivity and understanding, New Care Services strives to create a supportive environment where Indigenous Australians feel valued and respected, ensuring equitable access to essential services for all residents of Shepparton.

Perth, WA

New Care Services has expanded its reach to Perth, Western Australia, marking a significant milestone in our mission to provide exemplary home care and NDIS support. With our arrival, the general population of Perth has an increased access to a thorough range of home care and NDIS services tailored to meet diverse needs. New Care Services prioritised the well - being and independence of each individual we serve. Our commitment to excellence and compassion ensures that residents of Perth receive the highest standard of care.

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